Warranty & Returns

If you place an order with Motorsteunen.nl you are entitled to a good and working product. For most products in the webshop Motorsteunen.nl a guarantee of half a year applies.

Warranty from Motorsteunen.nl

  • A minimum factory warranty of half a year.
  • The warranty starts from the date of purchase.
  • The product was purchased at Motorsteunen.nl.
  • You are entitled to a free repair or a new product.
  • The guarantees offered by us do not affect the legal guarantee you are entitled to.
  • Please contact our experts to provide the correct procedure.

    The warranty does not apply to:

  • Damage due to improper use of the product.
  • Parts that have been affected by usage.
  • Products whose damage or defect was known before purchasing the product.

    As a customer of Motorsteunen.nl you are entitled to a trial period of at least 14 days after receipt of the order. In order to exercise the right of withdrawal, you must inform us of your decision to cancel the contract by means of an unambiguous statement (eg written by post, fax or e-mail). In order to comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of the cancellation If you cancel the contract, you will receive all payments you have made up to that moment, including delivery costs (with the exception of any additional costs resulting from your choice for a different method of delivery than the cheapest standard offered by us. delivery) without delay and in any case not later than 14 days after we have been informed of your decision to withdraw from the contract, from us back. We will refund you with the same payment method as you used to make the original transaction.