Privacy policy

About our privacy policy

Motorsteunen.nl cares a lot about your privacy. We therefore only process data that we need for the improvement our services and carefully handle the information we have about you and your use of our services. We never make your data available for commercial purposes third parties.

This privacy policy applies to the use of the website and the services provided by Motorsteunen.nl. The starting date for the validity of these conditions is 12/06/2018, with the publication of new version voids the validity of all previous versions. This privacy policy describes which data about you are collected by us, what these data are used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we do your store data and how we protect your data against misuse and what rights you have in relation to the personal data you provide us with.

If you have any questions about our privacy policy, please contact our privacy contact person, you find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we save it, which security techniques we use and for whom the data are transparent.

Our webshop is developed with software from Magento. Personal data that you provide for our benefit services made available to us are shared with this party. Magento has access to your data provide us (technical) support, they will never use your data for any other purpose. Magento is on the basis of the agreement that we have concluded with them, we are obliged to take appropriate security measures take. These security measures consist of the application of SSL encryption, a strong password policy and secure data storage. Magento reserves the right to collect data within its own group and associate partners to further improve services. Magento takes into account the applicable legal retention periods for (personal) data.

Magento

Our webshop is developed with software from Magento. Personal data that you make available to us for the benefit of our services are combined with this party shared. Magento has access to your data to provide us with (technical) support, she says will never use your data for any other purpose. Magento is based on the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent loss of data.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never own your name and e-mail address use purposes. At the bottom of every e-mail sent automatically via our website you will see the 'Unsubscribe' link. You will no longer receive our newsletter. Your personal data will be provided by MailChimp stored securely. MailChimp uses cookies and other internet technologies that make it clear or e-mails are opened and read. MailChimp reserves the right to use your data for it to further improve the services and to share information with third parties in this context.

Payment processors

Rabo Smart Pay

EXAMPLE: For the handling of (part of) the payments in our web shop its platform from Rabo Smart Pay. Rabo Smart Pay processes your name, address and residence details and your payment details such as your bank account or credit card number. Rabo Smart Pay has appropriate technical and organizational measures taken to protect your personal data. Rabo Smart Pay reserves the right to use your data to further improve the service and within this framework to share (anonymised) data with third parties. Rabo Smart Pay shares an application for one in the case of an application deferred payment (credit facility) personal data and information related to your financial position with credit rating agencies. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the components of Rabo Smart Pay's service for which they engage third parties. Rabo Smart Pay does not store your data for longer than on the basis of the legal deadlines are allowed.

Shipping and logistics

GLS

If you place an order with us, it is our job to have your package delivered to you. We use the GLS services for carrying out deliveries. It is therefore necessary that we give your name, address and share residence data with GLS. GLS uses this data only for the purpose of performing the agreement. In the event that GLS engages subcontractors, GLS will also provide your details to these parties decision.

Invoicing and accounting

Fast start

EXAMPLE: For our tracking of our administration and accounting we use the services of Fast start. We share your name, address and residence details and details regarding your order. This one data is used for managing sales invoices. For our records of our administration and accounting, we use the services of Snelstart. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. A fast start is to secrecy required and will treat your information confidentially. Snelstart does not use your personal data for others purposes than described above.

Purpose of data processing

We only use your data for the benefit of our services. That is, the goal of the processing is always directly related to the assignment you provide. We do not use your information(focused) marketing. If you share information with us and we use this data to - other than at your request - to contact you at a later time, we ask you for explicit permission. Your data will be not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website are processed with the purpose of providing our services to further improve. This information (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation

In some cases, Motorsteunen.nl can be held to a legal obligation sharing your data in connection with government tax or criminal investigation. In such a case we are forced to share your data, but we will be within the possibilities that the law offers us to oppose this.

Retention periods

We keep your information as long as you are our client. This means that we keep your client profile until you state that you no longer wish to use our services. If you indicate this to us, we will also understand this as a forgetting request. On the basis of applicable administrative obligations, we submit invoices with your to keep (personal) data, we will keep this information for as long as the applicable term is in effect. However, employees no longer have access to your client profile and documents that we send to you have commissioned.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regarding personal data processed by or on behalf of us. We explain below which rights and how you can invoke these rights. In principle, in order to prevent misuse, we will send copies and copies of your data only to your with us known e-mail address. In case you want the data to be sent to another e-mail address or, for example, by mail we will ask you to identify yourself. We keep records of completed requests In the case of a forgery request, we administer anonymous data. All copies and copies of you receive data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we use your personal data in the wrong way.

Right of inspection

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose traceable, to see. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you to us known e-mail address a copy of all data with an overview of the processors that this data in itself have, indicating the category below which we have stored this data.

Rectification right

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose traceable, to be adjusted. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you information to confirm that the details have been changed at the e-mail address known to us.

Right to a restriction of processing

You always have the right to use the data that we process or have related to your person or for that purpose traceable. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy to our known e-mail address confirms that the data until you cancel the restriction is no longer processed.

Right of transferability

You always have the right to use the data that we process or have processed and that relate to your person or for that purpose be traceable by having another party perform. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is accepted,we will send you copies or copies of all information about you that we know to you on the e-mail address known to us, processed or processed by us by other processors or third parties. In all likelihood , in such a case, we can no longer continue the service because the safe connection of data files can no longer be guaranteed.

The right of objection and other rights

In such cases you have the right to object to the processing of your personal data by or commissioned by Motorsteunen.nl. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will provide copies and/or copies of its data that we (let) process at your disposal and then permanently discontinue the processing. You also have the right not to become automated individual decision making or profiling subject. We do not process your data in such a way that this right applies. Do you believe if this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This one processor may be required to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can enter this information to interpret coherence with other datasets and thus monitor your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Googled services and products.

Cookies from third parties

In the case that software solutions from third parties use cookies, this is stated in this privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. On this page, you will always find the most recent version. If the new privacy policy affects the way we already collect data with, in relation to you, we will notify you by e-mail.

Retention periods

Your rights

Contact:

Motorsteunen.nl
PC. Staalweg 94
3721 TJ Bilthoven
The Netherlands
T +31 (0)30 276-1422
E info@motorsteunen.nl